Projects

PAN15X01: Competence on e-Government Development in Panama

Summary to be Added as a concluded project. It has generated at least two Capacity Development publications to be attached to the DPIDG website for global dissemination.

UAE13X01: E-Government Initiative for Emirates ID Authority

Objective/Purpose of Project: Objective to be achieved through set of advisory and capacity building activities that target various levels of Emirates ID Authority and other related entities of UAE government: providing expertise , in open government and social media to offer advisory assistance on successful practices in managing open data portals and social media tools; prepare foundation for marketing plan to be implemented and build capacity with Emirates ID Authority.

Main Expectations:

EIDA will be a main player in open government data in the U.A.E. and will leverage its wealth of data to develop future online tools and services.

Specific Products/Outputs Delivered:

- Two books to be published: enhancing capacity on e-government and Smart Government
- Emirates ID Authority to have a corporate strategy on Open data and Social Media
- Emirates ID Authority to implement a marketing plan promoting its services and online tools
- Delivery of Open Data Forum

Key Accomplishments (to date):

National Workshop was delivered with the following key activities - Open data: government offers more open data on its national portal and website of various government entities. - E-Participation: online channels available for citizens through the government portal and website to communicate and interact with government officials and participate in the design of government policy and services, and to have a role in the decision making process. - E-ID National Program: to be fully implemented and promoted throughout the region.

Time Frame: September 2013 – September 2014
Funding: United Arab Emirates
Proposed Budget: US$ 175,000
Division: DPIDG
Focus Countries: United Arab Emirates
Comment: project concluded

INT14X27: United Nations Public Service Day 2015, Colombia

Objective/Purpose of Project: The United Nations Public Service Day celebrates the value and virtue of public service to the community; highlights the contribution of public service in the development process; recognizes the work of public servants, and encourages young people to pursue careers in the public sector. The overall purpose of the United Nations Public Service Awards is to recognize the institutional contribution made by public servants to enhance the role, professionalism, image and visibility of the public service.

Main Expectations:

- Enhanced knowledge of challenges and trends, best practices and tools in innovating governance and public administration and the delivery of services, which will be further shared with all UN Member States through the United Nations Public Administration Network (UNPAN) - Shared possibilities and plans of adapting good practices in the delivery of public services through peer-to-peer learning and transfer of innovations; - Shared innovative capacity development tools and approaches, manuals, and guidelines to build national and local capacity of governance and public administration and service delivery for implementing the post 2015 development agenda effectively. - Network with government officials, experts, academics and practitioners from around the world during and beyond the event; - Renewed public sector leadership commitment and inspiration to engage in promoting creativity and innovations in public sector institutions for effective, efficient, responsive, equitable, and accountable delivery of public services to implement the post 2015 development agenda.

Specific Products/Outputs Delivered:

- 22 public organizations from 18 countries were awarded with the most prestigious award of Excellence in Public Service on 26 June 2015. 14 were first place winners, whereas 8 were second place winners.

Key Accomplishments (to date):

848 nominations have been received for the 2015 UNPSA, marking an increase from the 2014 Public Service Awards nominations at 704 and an impressive increase from the 2003, the first year of the program.

Feedback

The event drew over 937 participants from 69 countries and included world leaders, ministers, senior government officials, mayors, representatives from civil society, academia, and the private sector, as well as representatives from international and regional organizations. In addition, digital participation played a significant role this year as the ‘‘Hash-tags’ (#UNPSA2015) reached 158 million people around the world during the UNPS Forum, Day, and Awards Ceremony.

Time Frame: August 2014 – July 2015
Funding:Colombia
Proposed Budget: US$ 605,153.00
Division: DPIDG
Focus Countries: All Member States
Comment: project concluded

RAF08X01: Africa i-Parliaments Action Plan

Main Expectations: This project envisages empowering African Parliaments with skills, information services and applications that will allow them to become open, participatory, knowledge-based learning and participatory organizations and provide tools to support inter-parliamentary collaboration, shared services and capacity building activities.

Objective/Purpose of Project: This is a follow-up to the pilot project on “Strengthening Parliaments’ Information Systems in Africa” which was implemented from 2004 to 2008. The project aims to foster transparency and access to legislative and parliamentary documents and strengthen inter-parliamentary cooperation and capacity building activities in the Parliaments of Africa, in order to sustain good governance in Africa and allow African Parliaments to better fulfill their democratic functions.

Key Accomplishments (to-date):
- AKOMA NTOSO - "Architecture for Knowledge-Oriented Management of African Normative Texts using Open Standards and Ontologies" a set of simple, technology-neutral representations of parliamentary, legislative and judiciary documents such as legislation, debate record, minutes, judgments, etc.
- Bungeni – Parliamentary Information System is an end-to-end suite of applications that provides a world-leading solution for drafting, managing, consolidating and publishing legislative and other parliamentary documents.
- Legislative Drafting Guidelines for Africa - Given the variety of legislative traditions and languages present in Africa, the project promoted the development of common legislative drafting guidelines to support the harmonization of legislation throughout the Continent.
- Africa Parliamentary Knowledge Network (APKN) – APKN is a parliamentary network meant to support capacity building activities, common services, sharing experiences and best practices among African countries.

Time Frame: May 2005 - June 2013
Funding: XBTC
Proposed Budget: US$6,144,831
Division: DPIDG
Focus Countries: Africa
Comment: project concluded

TOG09002: Projet d’appui à la réforme et à la modernisation de l’Administration publique (Support to Public Sector Reform and Modernization Project)

Main Expectations:
- Capacities to coordinate governmental work as well as reforms implementation are to be reinforced
- Institutional Analysis and organizational strategic auditing with regard to Ministries and other major public institutions are to be performed
- Sorting out and organizing administrative Records with regard to public sector staff are to be completed including a strategy for developing national competence;
- Tapping to Diaspora competence including Trusting and making good use of local nationals competence;
- Civil Service legal framework to be reviewed and adopted;
- E-government to be functional throughout public sector organizations.

Objective/Purpose of Project:
i) Coordination of governmental work
ii) Strengthening capacities of main institutions in charge of conducting reform processes in Togo;
iii) Increasing the performance of Ministries and public institutions through a sound alignment of Missions to organizational structures, and appropriate human resources;
iv) Getting right figures and being in good command of staff strength (number and capacities) including civil service salaries volume;
v) Sound management of governmental information including classification of archives and administrative documentation;
vi) Revising the civil service legal framework including the fundamental texts deemed necessary for the proper running of public sector organizations;
vii) Setting up Electronic Government;
vii) Public Administration Human Resource Capacity Building (through Diaspora expertise, capacity needs assessment, training and refreshment activities).

Key Accomplishments (to-date):
-Support to governmental work coordination as it relates to: monthly meetings between Secretaries Generals (permanent secretaries), Chiefs of cabinet of Ministries and the Secretary General of Government; CTRAP and CONCRAP Meetings ; Monitoring mechanism for mission statements with regard to Ministries ; Public Administration Reform focal point network
- Strategic and Organizational Audits have been organized for six key ministries and public institutions
- Reports for civil service legal framework review has been completed: They are about (i) the civil service general Statutes or Code, (ii) the pension code, and (iii) the social security system for public Administration Staff
- Capacity Building and Skills Development outputs have been completed such as : Togolese Diaspora Strategy; refreshing courses (secretaries and direction assistants, close collaborators of SGs and DCs), and newly recruited staff around 1500 as of December 2009
- E-government and governmental Intranet are ongoing. The achievements are so far: A master Plan for E-government and the main routers and drivers are available; Six (6) web-sites with regard to six ministries and public institutions have been designed and the data provision is ongoing .
- A strategy for public communication is operational: Information and Sensitization Days for Public Administration Reform have been organized on December 2009.

Time Frame: January 2009 - December 2010
Funding: XBTC
Proposed Budget: US$351,818
Division: DPIDG
Focus Countries: Togo
Comment: project concluded

INT/13/001: Centre for Innovation on e-Government Development

Main Expectations: The project aims at the establishment of a Regional centre for e-Government innovation and various related activities, to be developed in close cooperation with the Colombian Government (MINTIC - ICT Ministry) and UNDP, with the following objectives:
1. To generate and share knowledge about research, trends and good e-Government practices at national, regional and international levels, including a methodology for the identification and management of innovative e-Government knowledge.
2. To support e-Government innovation exercises in public administration institutions.
3. To outline a sustainable model for the systematization of e-Government innovations in the short and médium term. To provide an incentive for the development of an e-Government culture of innovation in Colombia and other countries.
The Centre of Innovation on e-Government Development will have a national, regional and international nature in disseminating all these trends from a Latin American perspective. The Project has been signed in September 2013 until December 2013. The annual budget of US$ 800,000 follows a calendar year but in all likelihood will extended until 2014 and beyond.

Objective/Purpose of Project: To ensure maximum use of Information Technology and Communication in the context of Open Government, in order to contribute to building a more efficient, more transparent and participatory provision of services in collaboration with all levels of society.

Key Accomplishments: Updates on Colombia Project (INT/001/13)
1. Event E-xperience held in Manizales, Colombia, from 12-13 November 2015 counting on over 300 national and international e-government experts.
2. DPADM / UNDESA made a presentation on e-Government as a catalyst to address the Sustainable Development Goals at E-xperience 2015
3. DPADM coordinated the preparation of four state-of-the-art papers on: 1) Institutional frameworks for e-government innovation; 2) Legal frameworks to roll-out the potential of e-Government; 3) e-Government in Caribbean SIDS and 4) e-Government for Sustainable Develolpment. Key regional actors such as IDB and AGESIC (Uruguay, e-Government leader), already praised this initiative.
4. The Colombia ICT Ministry (MINTIC) signed the continuation of the Project until 2018 investing US$ 3.5 M, in cooperation with UNDESA and UNDP.
5. The website of the Centre for Innovation on e-Government was populated with more than 100 cases of e-government innovations and is addressing a new emphasis on e-government in LDCs to address the SDGs.
6. Discussions with MINTIC agreed on new areas to be addressed by the Centre for Innovation on e-Government including: m-Government for poverty reduction in LDCs, lessons learned on e-Government implementation in LDCs to address the SDGs, definition of Key Performance Indicators (KPIs) to address the SDGs - towards an incremental implementation methodology.
7. According to Colombia Vice-Minister Mejía: "The contributions of the United Nations to the Project are collected and disseminated through the Ministry's Plan Vive Digital, thus allowing us to advance in democratic prosperity through the adoption and use of technology and ICTs".

Cooperation Partners: UNDESA / Colombian Ministry of Information Technologies and Communications (MINTIC) / UNDP-Colombia
Time Frame: September 2013 – November 2015
Funding: XBTC
Proposed Budget: US$ 164,189
Division: EGB

QAT13X01: E-Government Research and Insights Initiative for Qatar

Main Expectations: 1: Increased knowledge of senior e-Government Practitioners and Decision-makers on strengthening e-government policies and legislations

To meet this expected accomplishment, operational modality (a) above will be utilized

Indicators of achievement (IA):

IA1.1 Number of senior e-government practitioners and decision-makers with greater understanding, knowledge in order to support future e-government initiative;

In support of EA1,
Activity 1.1: The “Government ICT Market Research 2012” project will track developments in ICT Landscape on a national level and provide an objective basis on which ictQATAR will measure progress. The research will contain a more in-depth analysis of Qatar’s ICT environment, readiness and usage and growth estimates in government sectors.

Indicators of Achievement:

IA2.1 The e-government decision-makers of the Government of QATAR have acquired a greater understanding of national e-strategies, content development and management, whole of government approach (one-stop shop) and citizen-friendly portals, as evidenced by the feedback from the respective Government agencies, and based on replies to questionnaires upon the completion of the four activities as per below.

IA2.2 The e-government decision-makers of the Government of QATAR have acquired better knowledge about the latest trends in e-government, e-service life cycle, data standards, data sharing, e-services assurance level, citizen surveys and feedback mechanism. These officials are enabled to facilitate the introduction and marketing of new e-services.

Objective/Purpose of Project: This specific project’s objective primarily aims to provide international best practices for appropriate assessment of current levels of ICT infrastructure, usage and status of online services within core government organizations in Qatar through the “Government ICT Market Research 2012” project; and lead development of actionable insights based on research findings. It will lay down solid foundation for tracking developments in ICT Landscape on a national level and provide an objective basis on which ictQATAR will measure progress. The study will contain a more in-depth analysis of Qatar’s ICT environment, readiness and usage and growth estimates of ICT resources in core government sector.

Outputs from the market research may also be used to provide relevant information on emerging indicators that maybe due to be submitted to international organizations.

Key Accomplishments (to-date): • Align ictQATAR’s research on e-government sector with key established and emerging international indicators
• Increased knowledge of senior e-Government Practitioners and Decision-makers on strengthening e-government policies and legislations;
• Enhanced technical capacity of the Government of Qatar to improve on e-content and e-service delivery;
• Key Government 2.0 trends and practices effectively introduced
• Identify improvement areas for continually improving rankings in the UN e-Government Survey

Cooperation Partners: Supreme Council of Information and Communication Technology (ictQATAR)
Time Frame: January 2013 - April 2013

Funding: XBTC
Proposed Budget: US$16,950
Division: EGB

GLO/13/X01: 8th Internet Governance Forum, Bali, Indonesia (8th IGF)

Discuss public policy issues related to key elements of Internet governance, facilitate discourse between stakeholders, interface with appropriate inter-governmental organizations and other institutions, facilitate the exchange of information and best practices, advise all stakeholders in proposing ways and means to accelerate the availability and affordability of the Internet in the developing world, strengthen and enhance the engagement of stakeholders in existing and/or future Internet governance mechanisms, identify emerging issues, contribute to capacity building, promote and assess, on an ongoing basis, the embodiment of WSIS principles in Internet governance processes, discuss issues relating to critical Internet resources, help to find solutions to the issues arising from the use and misuse of the Internet. All this in order to foster the sustainability, robustness, security, stability and development of the Internet.

Cooperation Partners: The IGF cooperates with all stakeholders with an interest in the Internet public policy discourse. These include governments; intergovernmental organizations and UN sister organizations such as UNESCO, ITU, WTO and the EU, Council of Europe, League of Arab States, OECD; the private sector; civil society, academia and the Internet community.
Time Frame: October 2012 – November 2013
Funding: XBTC
Proposed Budget: US$ 156,055
Division: DMB

GLO/12/X02: 7th Internet Governance Forum, Azerbaijan, Baku (7th IGF)

Main Expectations: Pursuant to the Tunis Agenda, among others: build on the existing structures of Internet governance, with special emphasis on the complementarity between all stakeholders involved in this process, meet periodically in order to facilitate and foster discourse on Internet Governance issues.

Objective/Purpose of Project: The IGF mandate is described in paragraph 72 of the Tunis Agenda as a meeting of a new forum for multi-stakeholder policy dialogue. The mandate of the Forum includes, among others:
Discuss public policy issues related to key elements of Internet governance, facilitate discourse between stakeholders, interface with appropriate inter-governmental organizations and other institutions, facilitate the exchange of information and best practices, advise all stakeholders in proposing ways and means to accelerate the availability and affordability of the Internet in the developing world, strengthen and enhance the engagement of stakeholders in existing and/or future Internet governance mechanisms, identify emerging issues, contribute to capacity building, promote and assess, on an ongoing basis, the embodiment of WSIS principles in Internet governance processes, discuss issues relating to critical Internet resources, help to find solutions to the issues arising from the use and misuse of the Internet. All this in order to foster the sustainability, robustness, security, stability and development of the Internet.

Cooperation Partners: The IGF cooperates with all stakeholders with an interest in the Internet public policy discourse. These include governments; intergovernmental organizations and UN sister organizations such as UNESCO, ITU, WTO and the EU, Council of Europe, League of Arab States, OECD; the private sector; civil society, academia and the Internet community.
Time Frame: October 2011 – October 2012
Funding: XBTC
Proposed Budget: US$ 238,732
Division: DMB

GLO/11/X02: 6th Internet Governance Forum, Nairobi, Kenya (6th IGF)

Cooperation Partners:The IGF cooperates with all stakeholders with an interest in the Internet public policy discourse. These include governments; intergovernmental organizations and UN sister organizations such as UNESCO, ITU, WTO and the EU, Council of Europe, League of Arab States, OECD; the private sector; civil society, academia and the Internet community.
Time Frame: September 2011 - July 2012

Funding: XBTC
Proposed Budget: US$671,989
Division: DMB

INT/09/X72: Support to ICT Strategic Planning in the SADC Parliaments

Main Expectations: 1. A clear and concise Vision, Statement on ICT in parliament developed and owned by each parliament of the SADC region; 2. A comprehensive Strategic Plan developed and owned by each parliament that links and operationalise the regional and global frameworks; 3. A well formulated Development Programme Document for ICT in Parliament (for each parliament) that will include all the projects that are prioritized and planned; 4. The establishment of a self-sustaining community of practice on ICT strategic planners in the SADC region; 5. The Strengthening of the ICT Parliamentary Committees of each parliament to guide the Parliament’s participation in the regional and national e-strategy processes and the development of an equitable information society Main activities
1. Aregional capacity-building Workshop;
2. Technical Assistance Missions aimed at stakeholders awareness, training of strategic planners and support to the formulation of strategic plans;
3. A Manual for senior parliamentary staff on developing ICT Plans and Strategies;
4. A Handbook on the role of parliamentary ICT Committees.

Objective/Purpose of Project: Overall objective: Promote transparency, accountability, democratic participation and good governance in the Southern Africa Development Community (SADC) by empowering the SADC Parliaments to better fulfill their democratic functions and contributing to their institutional strengthening through ICT.

Specific objectives: Assist parliaments in the establishment of a vision for ICT in parliament; assist parliaments in the development of strategic plans for ICT in parliament and a Development Programme for ICT in Parliament; encourage parliaments to develop in-house strategic planning skills and to consolidate these skills through the establishment of a community of practice; strengthening of the ICT Parliamentary Committees.

Cooperation Partners: Southern African Development Community (SADC)-Parliamentary Forum
Time Frame: February 2010 – June 2012
Funding: XBTC
Proposed Budget: US$ 1,302,801
Division: PACB

INT/09/X71: Support to ICT Strategic Planning in Caribbean Parliaments

Main Expectations: 1. a Vision for ICT in parliament developed and owned by each parliament;
2. a Strategic Plan for ICT in parliament developed and owned by each parliament;
3. a Development Programme Document for ICT in parliament based on the Strategic Plan for submission to donor community;
4. a regional community of practice of trained ICT strategic Planners in parliaments.
Main activities:
1. a regional capacity-building Workshop;
2. Technical Assistance Missions aimed at stakeholders awareness, training of strategic planners and support to the formulation of strategic plans

Objective/Purpose of Project: Overall objective: The overall objective of the proposed action is to promote transparency, accountability, democratic participation and good governance in the Caribbean nations of the ACP Group of States by empowering the Parliaments to better fulfill their democratic functions and contributing to their institutional strengthening through ICT.

Cooperation Partners: European Community, African, Caribbean, and Pacific Group of States (ACP Group) and the Caribbean Center for Development Administration (CARICAD)
Time Frame: February 2010 - June 2012

Funding: XBTC
Proposed Budget: US$1,308,543
Division: PACB

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