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| Compendia | Digital Government

Compendium of Digital Government Initiatives in response to the COVID-19 Pandemic 2020

This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of the United Nations…
| Compendia | Digital Government | Public Service Innovation

Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development

This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These…
| Compendia | Digital Government

Compendium of Innovative E-Government Practices, Volume V

The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted…
| Compendia | Digital Government | Participation and Accountability

Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Digital Government

Compendium of Innovative E-Government Practices, Volume IV

In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach

The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability

Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery

This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.   This paper is based on a series of…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on e-Government and New Technologies: Towards Better Citizen Engagement for Development

UN DESA in collaboration with the International Telecommunication Union (ITU) organized a multiple stakeholders Expert Group Meeting on “e-Government and New Technologies: Towards better citizen engagement for development.” The meeting was held in…
| Compendia | Digital Government

Compendium of Innovative E-government Practices, Volume III

The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-…
| Compendia | Digital Government

Compendium of ICT Applications on Electronic Government, Volume 2: Mobile Applications on Human Security and Business Development

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| Compendia | Digital Government

Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…