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| Handbooks | Digital Government
Handbook on Digital Transformation in Local Government Leadership, Human Resources and Organizational Structure
The age of digital transformation, including the evolution of early e-government efforts towards a more holistic and user-centered approach, has arrived. The 2030 Agenda for Sustainable Development (2030 Agenda) includes a focus on governments’…
| Policy Briefs | Digital Government
UN DESA Policy Brief No. 149: Promoting Youth Participation in Decision-Making and Public Service Delivery through Harnessing Digital Technologies
Key messagesHarnessing digital technologies can greatly support public institutions in promoting effective youth engagement and participation in policy processes. Digital technologies can play an instrumental role in youth engagement and…
| Policy Briefs | Digital Government | Public Institutions | Public Service Innovation
UN/DESA Policy Brief No. 139: Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance
Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance
Key Messages
Governments that consider risk in policymaking and successfully integrate risk management into their governance frameworks and…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Policy Briefs | Digital Government
UN/DESA Policy Brief #123: Sandboxing and Experimenting Digital Technologies for Sustainable Development
From innovation hubs and policy experiments to regulatory sandboxes
Digital technologies carry a promise to fast track sustainable development by supporting innovative, forwarding-looking policies and digital government solutions. There are,…
| Handbooks | Digital Government | Public Service Innovation
Handbook on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction and Resilience
This Handbook is developed based on the Traning of Trainer Toolkit on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction (DRR) and Resilience. The overall learning outcome of this training toolkit is to meet the…
| Handbooks | Digital Government
Digital Government Capability Assessment
The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from…
| Policy Briefs | Digital Government
UN/DESA Policy Brief #92: Leveraging digital technologies for social inclusion
Leveraging digital technologies for social inclusion
Key messages
COVID-19 is accelerating the pace of digital transformation. In so doing, it is opening the opportunities for advancing social progress and fostering social inclusion, while…
| Policy Briefs | Digital Government | Open Government Data
UN/DESA Policy Brief #89: Strengthening Data Governance for Effective Use of Open Data and Big Data Analytics for Combating COVID-19
Strengthening Data Governance for Effective Use of Open Data and Big Data Analytics for Combating COVID-19
Summary
Governments are highly dependent on all data including official statistics, administrative data, open data and big data analytics…
| Policy Briefs | Digital Government
COVID-19: Embracing Digital Government During the Pandemic and Beyond
The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short-term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long-term…