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| Policy Briefs | Digital Government
UN DESA Policy Brief No. 149: Promoting Youth Participation in Decision-Making and Public Service Delivery through Harnessing Digital Technologies
Key messagesHarnessing digital technologies can greatly support public institutions in promoting effective youth engagement and participation in policy processes. Digital technologies can play an instrumental role in youth engagement and…
| Capacity Development Reports | Digital Government | Sound Policymaking | Local Governance | Open Government Data | Participation and Accountability | Principles of Effective Governance | Public Institutions | Public Service Innovation | Supreme Audit Institutions | Transformational Leadership and New Mindsets
Snapshot of Capacity Development Activities 2022
UN DESA’s Division for Public Institutions and Digital Government (DPIDG) provides capacity development support and policy advice to countries upon their request to strengthen governments’ capacities to translate the Sustainable Development Goals (…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Capacity Development Reports | Digital Government | Public Service Innovation | Transformational Leadership and New Mindsets
Report on Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDG
The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…
| Policy Briefs | Digital Government
UN/DESA Policy Brief #123: Sandboxing and Experimenting Digital Technologies for Sustainable Development
From innovation hubs and policy experiments to regulatory sandboxes
Digital technologies carry a promise to fast track sustainable development by supporting innovative, forwarding-looking policies and digital government solutions. There are,…
| Handbooks | Digital Government | Public Service Innovation
Handbook on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction and Resilience
This Handbook is developed based on the Traning of Trainer Toolkit on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction (DRR) and Resilience. The overall learning outcome of this training toolkit is to meet the…
| Handbooks | Digital Government
Digital Government Capability Assessment
The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from…
| Capacity Development Reports | Digital Government | Public Service Innovation
Report on Innovation and Digital Government for Public Service Delivery
This report summarizes presentations and outcomes of a facilitated online training workshop on Innovation, Digital Government and Public Service Delivery for Sustainable Development, which was jointly organized by the United Nations Department of…
| Policy Briefs | Digital Government
UN/DESA Policy Brief #92: Leveraging digital technologies for social inclusion
Leveraging digital technologies for social inclusion
Key messages
COVID-19 is accelerating the pace of digital transformation. In so doing, it is opening the opportunities for advancing social progress and fostering social inclusion, while…
| Policy Briefs | Digital Government | Open Government Data
UN/DESA Policy Brief #89: Strengthening Data Governance for Effective Use of Open Data and Big Data Analytics for Combating COVID-19
Strengthening Data Governance for Effective Use of Open Data and Big Data Analytics for Combating COVID-19
Summary
Governments are highly dependent on all data including official statistics, administrative data, open data and big data analytics…
| Compendia | Digital Government
Compendium of Digital Government Initiatives in response to the COVID-19 Pandemic 2020
This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of the United Nations…