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| Compendia | Digital Government | Participation and Accountability
Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume IV
In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| UN E-Government Surveys | Digital Government
E-Government for the People
E-Government for the People
The United Nations E-Government Survey 2012: E-Government for the People was completed in December 2011 and launched in February 2012. The 2012 edition of the survey was prepared in a context of multiple challenges of an…
| Compendia | Digital Government
Compendium of Innovative E-government Practices, Volume III
The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-…
| UN E-Government Surveys | Digital Government
Leveraging E-government at a Time of Financial and Economic Crisis
Leveraging E-government at a Time of Financial and Economic Crisis
The 2010 United Nations e-Government Survey: Leveraging e-government at a time of financial and economic crisis was completed in December 2009 and launched in early 2010. The report…
| Compendia | Digital Government
Compendium of ICT Applications on Electronic Government, Volume 2: Mobile Applications on Human Security and Business Development
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Public Service Innovation
Compendium of Best Practices and Innovations in Public Administration: Success Stories from the Winners and Finalists of the 2008 United Nations Public Service Awards
The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more…
| Capacity Development Reports | Transformational Leadership and New Mindsets
Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa
Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa is a presentation during the 30th Africa Association for Public Administration and Management (AAPAM) Annual Roundtable…
| Compendia
Compendium of Basic United Nations Terminology in Governance and Public Administration
At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| Capacity Development Reports | Participation and Accountability
Building Trust Through Civic Engagement
This publication is the result of the Workshop on Building Trust through Civic Engagement, held as part of the 7th Global Forum on Reinventing Government: Building Trust in Government, which took place at the United Nations Headquarters in Vienna…
| UN E-Government Surveys | Digital Government
From E-Government to Connected Governance
From E-Government to Connected Governance
The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Compendia | Digital Government
Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…