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| Compendia | Public Institutions

Compendium of National Institutional Arrangements for implementing the 2030 Agenda for Sustainable Development: 2019 Update

Since the adoption of the 2030 Agenda for Sustainable Development in 2015, countries have continuously updated institutional arrangements in order to enable government institutions and other stakeholders to deliver the objectives encapsulated in the…
| Handbooks

Guide on Lessons for Open Government Data Action Planning for Sustainable Development

In September 2015, the United Nations Member States adopted the 2030 Agenda for Sustainable Development as a roadmap for “people, planet and prosperity”1. This plan of action to transform the world aims to eradicate poverty and inequality and…
| Compendia | Digital Government | Public Service Innovation

Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development

This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These…
| Compendia | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners, 2012-2013

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Compendia | Digital Government

Compendium of Innovative E-Government Practices, Volume V

The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted…
| Compendia | Participation and Accountability | Supreme Audit Institutions

Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public Accountability

The Compendium of Innovative Practices of Citizen Engagement by Supreme Audit Institutions for Public accountability provides an overview of successful examples and innovations in the engagement of citizens in public accountability processes through…
| Compendia | Digital Government | Participation and Accountability

Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Digital Government

Compendium of Innovative E-Government Practices, Volume IV

In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Compendia | Digital Government

Compendium of Innovative E-government Practices, Volume III

The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-…
| Compendia | Digital Government

Compendium of ICT Applications on Electronic Government, Volume 2: Mobile Applications on Human Security and Business Development

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Public Service Innovation

Compendium of Best Practices and Innovations in Public Administration: Success Stories from the Winners and Finalists of the 2008 United Nations Public Service Awards

The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more…
| Compendia

Compendium of Basic United Nations Terminology in Governance and Public Administration

At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…