The City of New York introduced ASL Direct, a video call system that integrates the use of sign language, to provide deaf and hard-of-hearing residents with direct access to city services. Through the use of webcams, ASL Direct allows those who are deaf or hard of hearing to communicate with a specialist fluent in American Sign Language (ASL) from the Mayor’s Office for People with Disabilities.
Country
United States of America
Institution
City of New York
Category
Digital Government
Focus
E-ServiceDigital inclusion
Technology
Video call system with integrated sign language
Links
https://www1.nyc.gov/site/mopd/about/asl-direct.page
Video Link: https://youtu.be/jFbPbPtZ2ME