Help Contact Center (HELP DESK) | Public Institutions

In order to provide support to the users of electronic administrative services the State eGovernment Agency (SEGA) has launched a national single telephone number of the Agency’s Contact Help Desk. By calling 0700 20 341 the citizens, businesses and administrations can receive an answer to their questions on information systems which provide e-services to citizens and business, as well as internal administrative services, including the electronic registered mail service. The citizens and organizations are actively registering in the Secure e-Delivery System. By the beginning of April the system has over 42 000 users with more than 208 000 messages sent.

Country

Bulgaria

Institution

State e-Government Agency