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| Handbooks | Local Governance | Public Institutions
Strengthening Resilience in Cities and Local Communities Through Innovation and Digital Government
This handbook introduces the reader to concepts, approaches, tools, exercises and innovative cases to Strengthen Resilience in Cities and Local Communities through Innovation and Digital Government. The handbook guides the reader towards roadmaps,…
| Handbooks | Local Governance
Social Value in Local Governments
Over the last few years, the world has experienced an unprecedented pandemic. At the crossroads of coexistence or co-destruction, nations learned that community-centred thinking and action was needed, breaking away from self-centred behaviour. This…
| Handbooks | Local Governance
Promoting Local Innovation for Inclusion of People in Vulnerable Situations and Leaving No One Behind
Ensuring no one is left behind is the overarching principle of the 2030 Agenda for Sustainable Development. Achieving that goal entails taking bold and accelerated actions to end extreme poverty, curb inequalities, confront discrimination and fast-…
| Handbooks | Local Governance | Public Institutions
Fostering Collaborative Public Administration for Local Governments
This handbook explains the concepts, attributes and approaches of collaborative administration and specifically introduces practical cases of collaborative public administration in local governments in the Republic of Korea. Collaborative public…
| Handbooks | Sound Policymaking | Supreme Audit Institutions
Handbook on strengthening budget credibility through external audits
DPIDG/UN DESA is collaborating with the International Budget Partnership (IBP) to support Supreme Audit Institutions in conducting analyses of the credibility of government budgets through external audits (SDG16.6.1).“Strengthening Budget…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Handbooks | Digital Government | Public Service Innovation
Handbook on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction and Resilience
This Handbook is developed based on the Traning of Trainer Toolkit on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction (DRR) and Resilience. The overall learning outcome of this training toolkit is to meet the…
| Handbooks | Digital Government
Digital Government Capability Assessment
The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets
Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level
The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level
The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| Handbooks | Participation and Accountability
Civic Engagement in Public Policies: A Toolkit
This toolkit highlights emerging innovative processes, methods and mechanisms that foster the engagement of civil society, the private sector and citizens in general in public policies. It aims to assist governments, civil society and other relevant…