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| Policy Briefs | Transformational Leadership and New Mindsets

The Role of Public Service and Public Servants during the COVID-19 Pandemic

Key messages:   1. Comprehensive public service capacity development: Governments must pay attention to developing the capacities of the public service and public servants; be it in their numbers, their competences, values, the protective gear…
| Policy Briefs | Participation and Accountability | Public Institutions

Resilient Institutions in Times of Crisis: Transparency, Accountability and Participation at the National Level Key to Effective Response to COVID-19

National institutions are strongly impacted by the coronavirus (COVID-19). The pandemic has disrupted to varying extents the regular functioning of state institutions, such as parliaments and justice systems, and affected key government functions…
| Policy Briefs | Public Institutions

COVID-19: Reaffirming State-People Governance Relationships

The emergence and spread of the coronavirus in late 2019 and the impact of its disease, COVID-19, which has been categorized by the World Health Organization as a global pandemic, is, at the time of writing, ongoing.   Efforts by governments to…
| Policy Briefs | Digital Government

COVID-19: Embracing Digital Government During the Pandemic and Beyond

The COVID-19 pandemic is forcing governments and societies to turn toward digital technologies to respond to the crisis in the short-term, resolve socio-economic repercussions in the mid-term and reinvent existing policies and tools in the long-term…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovation in Governance and Public Administration to Achieve the United Nations Development Goals

This publication provides a summary of the findings and lessons learned from the Ad Hoc Expert Group Meeting on “Innovation in Governance and Public Administration for the Achievement of the Millennium Development Goals” which was held at United…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Winners 2003 - 2009

This publication provides an overview of 85 successful innovations in governance and public administration from 40 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance from around the World - Success Stories from the Winners of the United Nations Public Service Awards - Fifth Anniversary (2003-2007)

This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…