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| World Public Sector Reports

World Public Sector Report 2010

Reconstructing Public Administration after Conflict The 2010 World Public Sector Report brings to the fore a very critical issue - how to reconstruct public administration in post-conflict situations so as to enable it to promote peace and…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Winners 2003 - 2009

This publication provides an overview of 85 successful innovations in governance and public administration from 40 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Compendia

Compendium of Basic United Nations Terminology in Governance and Public Administration

At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| UN E-Government Surveys | Digital Government

From E-Government to Connected Governance

From E-Government to Connected Governance The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets

Managing Knowledge to Build Trust in Government

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…
| Reports | Local Governance | Participation and Accountability

Participatory Planning Participatory Planning and Budgeting Budgeting at the Sub-national Level

This publication serves as a reference and guide for local governments, non-governmental organizations, civil society and institutions, and will contribute to advancing the discussions in government-community engagements in fiscal processes. UNDESA…
| Capacity Development Reports | Participation and Accountability

Toward Participatory and Transparent Governance: Reinventing Government

This publication emerged from the presentations, discussions, and conclusions of nine capacity development workshops, which examined the theme of participatory and transparent governance as part of the 6th Global Forum on Reinventing Government. In…
| Handbooks | Participation and Accountability

Civic Engagement in Public Policies: A Toolkit

This toolkit highlights emerging innovative processes, methods and mechanisms that foster the engagement of civil society, the private sector and citizens in general in public policies. It aims to assist governments, civil society and other relevant…
| UN E-Government Surveys | Digital Government

From E-Government to E-Inclusion

From E-Government to E-Inclusion The spread of information technologies to a select group of people in the world is worsening disparities between the e-haves and the e-have-nots. There is a danger that unequal diffusion of technology, far from…
| World Public Sector Reports | Transformational Leadership and New Mindsets

World Public Sector Report 2005

Unlocking the Human Potential for Public Sector Performance As recommended by the UN Committee of Experts on Public Administration (UNCEPA), the third World Public Sector Report will be published in 2005, with a particular thematic focus on human…