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| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets
Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level
The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Good Practices and Innovations in Public Governance
This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| World Public Sector Reports
World Public Sector Report 2010
Reconstructing Public Administration after Conflict
The 2010 World Public Sector Report brings to the fore a very critical issue - how to reconstruct public administration in post-conflict situations so as to enable it to promote peace and…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level
The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Good Practices and Innovations in Public Governance: United Nations Public Service Winners 2003 - 2009
This publication provides an overview of 85 successful innovations in governance and public administration from 40 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Compendia
Compendium of Basic United Nations Terminology in Governance and Public Administration
At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| UN E-Government Surveys | Digital Government
From E-Government to Connected Governance
From E-Government to Connected Governance
The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets
Managing Knowledge to Build Trust in Government
The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region
Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…
| Handbooks | Participation and Accountability
Civic Engagement in Public Policies: A Toolkit
This toolkit highlights emerging innovative processes, methods and mechanisms that foster the engagement of civil society, the private sector and citizens in general in public policies. It aims to assist governments, civil society and other relevant…
| Reports | Local Governance | Participation and Accountability
Participatory Planning Participatory Planning and Budgeting Budgeting at the Sub-national Level
This publication serves as a reference and guide for local governments, non-governmental organizations, civil society and institutions, and will contribute to advancing the discussions in government-community engagements in fiscal processes. UNDESA…