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Digital Government Capability Assessment
The Digital Government Capability Assessment (DGCA) is a six-dimension framework of enablers to engage governments in discussions towards digital government transformation. Considering that digital government requires a multifaceted response from…
| Capacity Development Reports | Public Institutions
2021 Snapshots of Capacity Development Activities
This report provides a snapshot of the capacity development activities undertaken by UN DESA’s Division for Public Institutions and Digital Government (DPIDG) in 2021. During 2021 DPIDG:
Organized 30+ capacity development activities with 79…
| Reports | Public Institutions
World e-Parliament Report 2012
The World e-Parliament Report 2012 documents the efforts of legislatures to use information and communication technologies (ICT) to support their constitutional functions. The Report is based on the Global Survey of ICT in Parliaments 2012 conducted…
| Reports | Public Institutions
World e-Parliament Report 2010
Prepared by the Global Centre for ICT in Parliament, a broad partnership initiative of the United Nations Department of Economic and Social Affairs (DESA) and the Inter-Parliamentary Union, the World e-Parliament Report 2010 offers parliaments a…
| Reports | Public Institutions
World e-Parliament Conference Report 2009
The World e-Parliament Conference 2009 took place at the U.S. House of Representatives in Washington, D.C., on 3, 4 and 5 November 2009. The conference was co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of…
| Capacity Development Reports | Transformational Leadership and New Mindsets
Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa
Building a Developmental State: Strategies for Attracting and Retaining High Quality Staff in the Public Service in Africa is a presentation during the 30th Africa Association for Public Administration and Management (AAPAM) Annual Roundtable…
| Reports | Public Service Innovation
Report of the Sixth United Nations Public Service Day and Awards Ceremony
The United Nations hosted the Sixth Public Service Awards Ceremony and commemorated Public Service Day in New York on 23 June 2008 in Conference Room 2. The UN Public Service Awards (UNPSA) are handed out every year on 23 June, which has been…
| Reports | Public Institutions
The Contribution of the United Nations to the Improvement of Public Administration: A 60-Year History
The United Nations Programme on Public Administration, Finance and Development celebrated its sixtieth anniversary in 2008. The United Nations Department of Economic and Social Affairs (DESA) commemorated the anniversary by, among other things,…
| Capacity Development Reports | Participation and Accountability
Building Trust Through Civic Engagement
This publication is the result of the Workshop on Building Trust through Civic Engagement, held as part of the 7th Global Forum on Reinventing Government: Building Trust in Government, which took place at the United Nations Headquarters in Vienna…
| Reports | Participation and Accountability | Public Institutions
World e-Parliament Report 2008
The World e-Parliament Report 2008 constitutes the first assessment from a global perspective of how information and communication technologies (ICT) are being employed by parliaments across the spectrum of activities for which they are responsible…
| Capacity Development Reports | Public Service Innovation
Building Capacities for Public Service in Post-Conflict Countries
This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets
Managing Knowledge to Build Trust in Government
The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…