Services and information were enriched in ePortugal, the national digital public services portal, which was quickly adapted to provide new information, tutorials and services for citizens and companies, as onsite public delivery was closed and only available by pre-booking to critical services.
The portal offers a wide range of transactional services, including changing the address on the Citizen Card, requesting birth, marriage and/or death certificates or requesting over 500 business licenses and permits, among others. Also, it was developed with a focus on accessibility and usability, adapting to any type of device and presenting clear language. ePortugal is developed, managed and coordinated by AMA, making available more than 1000 services provided by 590 entities, from both the central government and local authorities, through a permanent articulation with AMA.
It is the privileged vehicle to provide the community the services they need in this context of social distance.
Administrative Modernization Agency (AMA)
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