Bienvenidos a las Naciones Unidas
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume IV
In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Compendia
Compendium of Basic United Nations Terminology in Governance and Public Administration
At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| Self-Assessment Surveys | Manuals and Guidelines
Citizen Engagement Self-Assessment Questionnaire
The United Nations Department of Economic and Social Affairs, Division for Public Institutions and Digital Government, developed a Citizen Engagement Self-Assessment Questionnaire, which is available in English and Arabic.