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Main Expectations:
This project will be the enhanced integration and collaborative operational process among the six institutions where the Certified Email System (CEM) will be deployed. The project will also strengthen the capacity of the government personnel, within the six institutions where the CEM will be installed, to use and manage the system.

Objective/Purpose of Project: The situation in all ministries is that the majority of government officials use private email addresses, such as yahoo and gmail. The government does not have a central email database that allows government officials to easily identify an email recipient. The government of Ghana uses drivers to physically deliver mail from one ministry to another. This manual approach is time consuming, costly, does not guarantee a secure method of communication, and reduces the effectiveness of government.

This project will address this challenge by supporting the implementation of a certified email system that, in turn, will enable a better electronic document workflow and records management. The resulting facilitated access to relevant information and the improved flow of information at all process stages, as well as the optimised process workflows, will strengthen the internal capacity of the government to use ICT for a more effective service delivery and for improved service outputs.

Key Accomplishments (to-date):The UN Procurement Unit has initiated an Expression of Interest for potential vendors to implement the project both internationally and locally. 16 prospective vendors have expressed their interest to bid on the project. A request for proposal will be send out to all qualifying vendor.


Cooperation Partners:Ministry of Communications, Government of Ghana
Time Frame: November 2008 - December 2010

Funding: XBTC
Proposed Budget: US$597,300
Division: EGB