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The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted by the governments across the world. The Compendium also enables South-South and North-South information-sharing of their respective experiences and innovative practices. In both cases, the focus is on hastening innovation and creating public value for the citizenry.
The Compendium does not promote one solution over another but rather exposes e-government practices that place the citizen in the forefront. It contains practices from all regions while maintaining a geographical distribution. It embraces any theme that provides public value to the citizen. Volume V of the Compendium covers a wide range of innovative practices, such as applications that increase the efficiency of public sector in finance, health, education, environment and a number of applications that foster citizens’ participation through open government platforms and approaches.
The cases of Volume V compared with previous Volumes provide for the following trends on innovative applications of ICT in the public sector: a) extensive innovative use of mobile technologies especially in developing countries to provide for vital public services in health, education, disaster management, environment b) increased efforts to develop and adopt applications that reduce the digital divide for vulnerable groups, such as the elderly, women, the disabled and youth, and c) across region adoption of open government approach in both data and public policy dialogue.
File added date: June 2021
Author: UN DESA/DPIDG
URL: https://www.un-ilibrary.org/content/books/9789210565127