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| Capacity Development Reports | Digital Government | Sound Policymaking | Local Governance | Open Government Data | Participation and Accountability | Principles of Effective Governance | Public Institutions | Public Service Innovation | Supreme Audit Institutions | Transformational Leadership and New Mindsets

Snapshot of Capacity Development Activities 2022

UN DESA’s Division for Public Institutions and Digital Government (DPIDG) provides capacity development support and policy advice to countries upon their request to strengthen governments’ capacities to translate the Sustainable Development Goals (…
| Handbooks | Digital Government | Public Service Innovation

Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals

This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Capacity Development Reports | Digital Government | Public Service Innovation | Transformational Leadership and New Mindsets

Report on Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDG

The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…
| Capacity Development Reports | Public Service Innovation

2020-2021 Report of Capacity Development Workshops and Pilot Testing of the Curriculum on Governance for the Sustainable Development Goals (SDGs) Toolkits

The 2020-2021 Report of Capacity Development Workshops and Pilot Testing of the Curriculum on Governance for the Sustainable Development Goals (SDGs) Toolkits was prepared by the UN DESA / DPIDG and UNPOG.  The Report contains key information about…
| Handbooks | Digital Government | Public Service Innovation

Handbook on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction and Resilience

This Handbook is developed based on the Traning of Trainer Toolkit on Risk-informed Governance and Innovative Technology for Disaster Risk Reduction (DRR) and Resilience. The overall learning outcome of this training toolkit is to meet the…
| Capacity Development Reports | Digital Government | Public Service Innovation

Report on Innovation and Digital Government for Public Service Delivery

This report summarizes presentations and outcomes of a facilitated online training workshop on Innovation, Digital Government and Public Service Delivery for Sustainable Development, which was jointly organized by the United Nations Department of…
| Compendia | Digital Government | Public Service Innovation

Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development

This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These…
| Compendia | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Awards Winners, 2012-2013

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Compendia | Public Service Innovation

Compendium of Best Practices and Innovations in Public Administration: Success Stories from the Winners and Finalists of the 2008 United Nations Public Service Awards

The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more…
| Capacity Development Reports | Public Service Innovation

Building Capacities for Public Service in Post-Conflict Countries

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be…
| Publications | Public Service Innovation

Public Service in Transition: Enhancing its Role, Professionalism, Ethical Values and Standards

In April 1996, the United Nations General Assembly, at its resumed 50th Session, adopted resolution 50/225 on Public Administration and Development. The resolution confirmed the importance of reinforcing public administration for development and…