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| Policy Briefs | Digital Government | Public Institutions | Public Service Innovation
UN/DESA Policy Brief No. 139: Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance
Strengthening Disaster Risk Reduction and Resilience for Climate Action through Risk-informed Governance
Key Messages
Governments that consider risk in policymaking and successfully integrate risk management into their governance frameworks and…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Policy Briefs | Public Institutions
UN DESA Policy Brief No. 136: Promoting non-discrimination in public administration: some entry points
Promoting non-discrimination in public administration: some entry points
Key messages
Public administration can both serve as a vehicle for discrimination and provide channels to address it.
Research is needed, in particular from developing…
| Capacity Development Reports | Transformational Leadership and New Mindsets
Outcome Report of the Peer-to-Peer Learning International Workshop
The Peer-to-Peer Learning International Workshop on Public Service Training Assessment Framework for Strengthening Capacities of Public Servants to Support SDG Implementation was held under the responsibility of Juwang Zhu, Director of the Division…
| Capacity Development Reports | Digital Government | Public Service Innovation | Transformational Leadership and New Mindsets
Report on Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDG
The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…
| Capacity Development Reports | Sound Policymaking | Public Institutions
Report on Resilience and Recovery from Covid-19 Through Sound Policymaking
This report summarizes the key highlights and messages that were conveyed by the facilitators, speakers, and participants during the Regional Webinar Series on “How to Promote Resilience and Recovery from the COVID-19 Pandemic in Africa through…
| Handbooks | Local Governance
Innovation and Digital Government for Public Service Delivery to Implement the Sustainable Development Goals: A Handbook for Local and National Governments
This Handbook provides local and national governments with current conceptual frameworks as well as a set of practical strategies and tools on how to promote innovation and digital government for the delivery of public services. It includes guidance…