The report of the 2022 SDG 16 Conference on people-centred governance in a post-pandemic world is now available. The Conference, co-organized by UN DESA, the International Development Law Organization and the Government of Italy and held in April…
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…