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| Reports | Digital Government | Sound Policymaking | Local Governance | Participation and Accountability | Public Service Innovation

Report of the Webinar Series on Effective Governance and the Quintet of Change for the Implementation of the SDGs

The report of the Webinar Series on Effective Governance and the Quintet of Change for the Implementation of the Sustainable Development Goals (SDGs) highlights key insights from the webinar series that included six interactive webinars that…
| Reports | Public Institutions

DESA highlights Report: Strengthening National Institutions and Accountability

Effective, inclusive and accountable public institutions and digital government are key to people's well-being in every society across the world. UN DESA, through its support to public institutions in the design and implementation of public policies…
| Reports | Transformational Leadership and New Mindsets

Report on Changing Mindsets to Realize the 2030 Agenda for Sustainable Development

The idea of producing a publication on Changing Mindsets to Realize the 2030 Agenda for Sustainable Development was conceived in 2019 as a follow-up to the workshop on “Mobilizing and Equipping Public Servants to Realize the 2030 Agenda”. The…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability

Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery

This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.   This paper is based on a series of…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets

Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level

The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Winners 2003 - 2009

This publication provides an overview of 85 successful innovations in governance and public administration from 40 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…
| Reports | Local Governance | Participation and Accountability

Participatory Planning Participatory Planning and Budgeting Budgeting at the Sub-national Level

This publication serves as a reference and guide for local governments, non-governmental organizations, civil society and institutions, and will contribute to advancing the discussions in government-community engagements in fiscal processes. UNDESA…
| Self-Assessment Surveys | Manuals and Guidelines

Citizen Engagement Self­-Assessment Questionnaire

The United Nations Department of Economic and Social Affairs, Division for Public Institutions and Digital Government, developed a Citizen Engagement Self­-Assessment Questionnaire, which is available in English and Arabic.