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| UN E-Government Surveys | Digital Government | Local Governance | Participation and Accountability | Public Institutions
UN E-Government Survey 2024
This thirteenth edition of the United Nations E-Government Survey, released in 2024, provides a comprehensive assessment of the digital government landscape across all 193 Member States. The 2024 Survey highlights a significant upward trend in the…
| Publications | World Public Sector Reports | Public Institutions
World Public Sector Report 2023
Transforming institutions to achieve the Sustainable Development Goals after the pandemic.The World Public Sector Report 2023 examines the role that national institutional and governance innovations and changes that emerged during the COVID-19…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| World Public Sector Reports | Public Institutions
World Public Sector Report 2021
National institutional arrangements for implementation of the Sustainable Development Goals: A five-year stocktaking
Institutions are paramount to the achievement of the 2030 Agenda for Sustainable Development and all the Sustainable Development…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2020
The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”,…
| World Public Sector Reports
World Public Sector Report 2018
Working Together: Integration, Institutions and the Sustainable Development Goals
The World Public Sector Report 2018 (WPSR 2018) examines how governments, public institutions and public administration can foster integrated approaches to the…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach
The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Participation and Accountability
Report of the Expert Group Meeting on Engaging Citizens to Enhance Public Sector Accountability and Prevent Corruption in the Delivery of Public Services
The Development Management Branch of the Division for Public Administration and Development Management of the United Nations Department of Economic and Social Affairs (DMB/DPADM/UNDESA) convened an Expert Group Meeting (EGM) on Engaging Citizens to…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets
Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level
The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Expert Group Meeting Reports | Public Institutions
Report of the Expert Group Meeting on Developing Institutional Capacities of Public Administration for the Achievement of the Millennium Development Goals in Post-Conflict and Crisis Situations
The world is currently engaged in searching for effective ways through which countries can be (i) prepared to face occurrences of violent conflict, crisis, and/or disaster, (ii) prevent/manage them and/or mitigate their negative impact on human…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Good Practices and Innovations in Public Governance
This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…