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| UN E-Government Surveys | Digital Government

UN E-Government Survey 2022

The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability

Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery

This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.   This paper is based on a series of…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets

Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level

The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance

This publication provides an overview of 145 successful innovations in governance and public administration from 50 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| Expert Group Meeting Reports | Digital Government

Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level

The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Good Practices and Innovations in Public Governance: United Nations Public Service Winners 2003 - 2009

This publication provides an overview of 85 successful innovations in governance and public administration from 40 countries that received the United Nations Public Service Awards, which is the most prestigious international recognition of…
| UN E-Government Surveys | Digital Government

From E-Government to Connected Governance

From E-Government to Connected Governance The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…
| UN E-Government Surveys | World Public Sector Reports | Digital Government

World Public Sector Report 2003

E-Government at the CrossroadsThe World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration, the Report claims…