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| Manuals and Guidelines
Handbook on strengthening budget credibility through external audits – Spanish version
“Strengthening Budget Credibility through External Audits: An Auditor’s Handbook” is now available in Spanish. Published by DPIDG/UN DESA and the International Budget Partnership (IBP), the Handbook is the output of a two-year…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Transformational Leadership and New Mindsets
Report of the Expert Group Meeting on Strengthening Public Administration and Leadership for Millennium Development Goals at Local Level
The Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA) collaborated with the International Association of Schools and Institutes of Administration (IASIA) to…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on E-Government Survey: Getting to the Next Level
The United Nations E-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (UNDESA). It has…
| UN E-Government Surveys | Digital Government
From E-Government to Connected Governance
From E-Government to Connected Governance
The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| UN E-Government Surveys | Digital Government
From E-Government to E-Inclusion
From E-Government to E-Inclusion
The spread of information technologies to a select group of people in the world is worsening disparities between the e-haves and the e-have-nots. There is a danger that unequal diffusion of technology, far from…
| UN E-Government Surveys | Digital Government
Towards Access for Opportunity
Towards Access for OpportunityEconomic and social empowerment today rests on the ability to access, gather, analyze and utilize information and knowledge to widen individual choices for political, economic, social, cultural and behavioral decisions…
| UN E-Government Surveys | World Public Sector Reports | Digital Government
World Public Sector Report 2003
E-Government at the CrossroadsThe World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration, the Report claims…
| Self-Assessment Surveys | Manuals and Guidelines
Citizen Engagement Self-Assessment Questionnaire
The United Nations Department of Economic and Social Affairs, Division for Public Institutions and Digital Government, developed a Citizen Engagement Self-Assessment Questionnaire, which is available in English and Arabic.