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| Research Notes | Public Institutions
A Glance at Least Developed Countries’ Institutional Arrangements for SDG Implementation at the National Level, 2015-2021
This paper analyzes the development of national institutional arrangements in support of the implementation of the Sustainable Development Goals (SDGs) since 2015 in the 46 Least Developed Countries (LDCs). The analysis is based on a set of…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Research Notes | Digital Government
E-government for Resilient Governance: Opportunities and Challenges in Crises
This paper analyses how governments’ digitalization influences the resilience of governance in context of crises. The first part explores the concept of institutional resilience and draws a picture of how data and the Internet can contribute to…
| Handbooks | Digital Government | Public Service Innovation
Handbook on how to design and implement One-stop-Shops to promote better service delivery and implement the Sustainable Development Goals
This Handbook, prepared by UN DESA/DPIDG, provides local and national governments with a set of conceptual approaches, practical strategies, and tools to improve the delivery of public services through citizen centric One-stop-Shops (OSS). It…
| Handbooks | Local Governance
Innovation and Digital Government for Public Service Delivery to Implement the Sustainable Development Goals: A Handbook for Local and National Governments
This Handbook provides local and national governments with current conceptual frameworks as well as a set of practical strategies and tools on how to promote innovation and digital government for the delivery of public services. It includes guidance…