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| World Public Sector Reports | Participation and Accountability
World Public Sector Report 2008
People Matter: Civic Engagement in Public Governance
The 2008 World Public Sector Report, People Matter: Civic Engagement in Public Governance, highlights the importance of civic engagement in public governance and by profiling several case studies…
| World Public Sector Reports | Transformational Leadership and New Mindsets
World Public Sector Report 2005
Unlocking the Human Potential for Public Sector Performance
As recommended by the UN Committee of Experts on Public Administration (UNCEPA), the third World Public Sector Report will be published in 2005, with a particular thematic focus on human…
| UN E-Government Surveys | World Public Sector Reports | Digital Government
World Public Sector Report 2003
E-Government at the CrossroadsThe World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration, the Report claims…
| World Public Sector Reports
World Public Sector Report 2001
Globalization and the State 2001
Globalization, although not a new phenomenon, is unquestionably of paramount significance for all countries, developed or developing, rich or poor, large or small. What is globalization? How is globalization…
| Self-Assessment Surveys | Manuals and Guidelines
Citizen Engagement Self-Assessment Questionnaire
The United Nations Department of Economic and Social Affairs, Division for Public Institutions and Digital Government, developed a Citizen Engagement Self-Assessment Questionnaire, which is available in English and Arabic.