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The provision of an online chat which allows employees of the Senate to ask questions to in-house doctors about COVID-19. The requests are exclusively answered by message from 7 am o 7 p m from Monday to Friday. In this way, specialists answer questions about symptoms of the disease and advise on the necessary actions to take. The measures are intended to reduce the number of visitors to healthcare facilities and avoid an overloaded face-to-face care in the Emergency Medical Service.

Country
Brazil
Institution

Federal Senate

Category
Digital Government
Focus
Virtual doctor
Technology

Portal