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| Capacity Development Reports | Digital Government | Sound Policymaking | Local Governance | Open Government Data | Participation and Accountability | Principles of Effective Governance | Public Institutions | Public Service Innovation | Supreme Audit Institutions | Transformational Leadership and New Mindsets
Snapshot of Capacity Development Activities 2022
UN DESA’s Division for Public Institutions and Digital Government (DPIDG) provides capacity development support and policy advice to countries upon their request to strengthen governments’ capacities to translate the Sustainable Development Goals (…
| Capacity Development Reports | Digital Government | Public Service Innovation | Transformational Leadership and New Mindsets
Report on Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDG
The Report highlights the key concepts and recommendations that emerged from the Training Workshop on “Innovation, Digital Government and Changing Mindset for Public Sector Transformation in Guyana to Achieve the SDGs” organized by the United…
| Capacity Development Reports | Digital Government | Public Service Innovation
Report on Innovation and Digital Government for Public Service Delivery
This report summarizes presentations and outcomes of a facilitated online training workshop on Innovation, Digital Government and Public Service Delivery for Sustainable Development, which was jointly organized by the United Nations Department of…
| Compendia | Digital Government
Compendium of Digital Government Initiatives in response to the COVID-19 Pandemic 2020
This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of the United Nations…
| Compendia | Digital Government | Public Service Innovation
Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development
This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These…
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume V
The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted…
| Compendia | Digital Government | Participation and Accountability
Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume IV
In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach
The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on e-Government and New Technologies: Towards Better Citizen Engagement for Development
UN DESA in collaboration with the International Telecommunication Union (ITU) organized a multiple stakeholders Expert Group Meeting on “e-Government and New Technologies: Towards better citizen engagement for development.” The meeting was held in…
| Compendia | Digital Government
Compendium of Innovative E-government Practices, Volume III
The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-…