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| UN E-Government Surveys | Digital Government | Local Governance | Participation and Accountability | Public Institutions
UN E-Government Survey 2024
This thirteenth edition of the United Nations E-Government Survey, released in 2024, provides a comprehensive assessment of the digital government landscape across all 193 Member States. The 2024 Survey highlights a significant upward trend in the…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2022
The United Nations E-Government Survey 2022 is the 12th edition of the United Nations’ assessment of the digital government landscape across all 193 Member States. The E-Government Survey is informed by over two decades of longitudinal research,…
| Compendia | Digital Government
Compendium of Digital Government Initiatives in response to the COVID-19 Pandemic 2020
This compendium, prepared by the Division for Public Institutions and Digital Government (DPIDG) of the United Nations Department of Economic and Social Affairs (UN DESA), aims to capture emerging trends in digital responses of the United Nations…
| UN E-Government Surveys | Digital Government
UN E-Government Survey 2020
The year 2020 witnessed a transformational change in global development as the United Nations Secretary-General António Guterres called on Member States and other stakeholders to “kickstart a decade of delivery and action for people and planet”,…
| Compendia | Digital Government | Public Service Innovation
Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development
This Compendium of Innovative Practices in Public Governance and Administration for Sustainable Development explores three shifts in government-society interactions that have had significant impact on public administration and public service . These…
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume V
The main objective of developing the UN/DESA Compendium of Innovative E-government Practices as an ongoing project is to create a venue for sharing and disseminating innovative e-government solutions, services and products developed and/or adopted…
| Compendia | Digital Government | Participation and Accountability
Compendium of ICT Applications on Electronnic Government, Volume 3: Mobile Applications on Citizen Engagement
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume IV
In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on 2012 United Nations E-Government Survey: Towards a More Citizen-Centric Approach
The United Nations e-Government Survey is one of the major recurrent flagship publications of the Division for Public Administration and Development Management (DPADM) of the United Nations Department of Economic and Social Affairs (DESA). It has…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
Report of the Expert Group Meeting on E-Procurement: Towards Transparency and Efficiency in Public Service Delivery
This is a concept paper prepared in response to the demand from United Nations Member States in understanding the challenges, potential and available options in improving or developing E-Procurement systems.
This paper is based on a series of…
| Expert Group Meeting Reports | Digital Government
Report of the Expert Group Meeting on e-Government and New Technologies: Towards Better Citizen Engagement for Development
UN DESA in collaboration with the International Telecommunication Union (ITU) organized a multiple stakeholders Expert Group Meeting on “e-Government and New Technologies: Towards better citizen engagement for development.” The meeting was held in…
| Compendia | Digital Government
Compendium of Innovative E-government Practices, Volume III
The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-…