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| Reports | Participation and Accountability | Public Institutions
World e-Parliament Report 2008
The World e-Parliament Report 2008 constitutes the first assessment from a global perspective of how information and communication technologies (ICT) are being employed by parliaments across the spectrum of activities for which they are responsible…
| UN E-Government Surveys | Digital Government
From E-Government to Connected Governance
From E-Government to Connected Governance
The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Expert Group Meeting Reports | Participation and Accountability
Participatory Governance and the Millennium Development Goals (MDGs)
The Participatory Governance and the Millennium Development Goals (MDGs) publication is an output of the Expert Group Meeting (EGM) organized by UNDESA on Engaged Governance: Citizen Participation in the Implementation of the Developmental Goals…
| Capacity Development Reports | Participation and Accountability
Building Trust Through Civic Engagement
This publication is the result of the Workshop on Building Trust through Civic Engagement, held as part of the 7th Global Forum on Reinventing Government: Building Trust in Government, which took place at the United Nations Headquarters in Vienna…
| Capacity Development Reports | Public Service Innovation
Building Capacities for Public Service in Post-Conflict Countries
This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be…
| Compendia | Digital Government
Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Innovations in Governance from around the World - Success Stories from the Winners of the United Nations Public Service Awards - Fifth Anniversary (2003-2007)
This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets
Managing Knowledge to Build Trust in Government
The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…
| Capacity Development Reports | Participation and Accountability
Opportunities and Challenges of Civic Engagement in Socio-economic Policies in the Arab Region
High level officials and representatives of 17 Arab countries, a total of 65 participants representing government ministries and diverse institutions, private sector, civil society organizations, non governmental organizations, Academia, local…
| Good Practices and Innovations in Public Governance | Public Service Innovation
Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region
Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…
| Handbooks | Participation and Accountability
Civic Engagement in Public Policies: A Toolkit
This toolkit highlights emerging innovative processes, methods and mechanisms that foster the engagement of civil society, the private sector and citizens in general in public policies. It aims to assist governments, civil society and other relevant…
| Expert Group Meeting Reports | Digital Government | Participation and Accountability
E-Participation and E-Government: Understanding the Present and Creating the Future - Report of the Ad Hoc Expert Group Meeting on Budapest, Hungary
In its endeavour to support Member States in the area of ICT for development, the United Nations Division for Public Administration and Development Management (DPADM) organized an Expert Group Meeting on E-Participation and E-Government:…