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| Compendia | Digital Government
Compendium of Innovative E-Government Practices, Volume IV
In the face of increasing demands on governments to become more effective and efficient, coupled with a need to pay more attention to user needs, governments have been forced to rethink their approach to service delivery. Although many countries…
| Compendia | Digital Government
Compendium of Innovative E-government Practices, Volume III
The Compendium of Innovative E-government Practices is a compilation of recent case studies of innovative e-government solutions, services and applications. The Compendium does not promote one solution over another, but rather highlights e-…
| Reports | Public Institutions
World e-Parliament Report 2010
Prepared by the Global Centre for ICT in Parliament, a broad partnership initiative of the United Nations Department of Economic and Social Affairs (DESA) and the Inter-Parliamentary Union, the World e-Parliament Report 2010 offers parliaments a…
| Compendia | Digital Government
Compendium of ICT Applications on Electronic Government, Volume 2: Mobile Applications on Human Security and Business Development
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Reports | Public Institutions
World e-Parliament Conference Report 2009
The World e-Parliament Conference 2009 took place at the U.S. House of Representatives in Washington, D.C., on 3, 4 and 5 November 2009. The conference was co-organized by the United Nations, the Inter-Parliamentary Union, the U.S. House of…
| Compendia | Public Service Innovation
Compendium of Best Practices and Innovations in Public Administration: Success Stories from the Winners and Finalists of the 2008 United Nations Public Service Awards
The United Nations Public Service Awards Programme (UNPSA) is the most prestigious international recognition of excellence in public service. It rewards the creative achievements and the contributions of public service institutions to a more…
| Reports | Public Service Innovation
Report of the Sixth United Nations Public Service Day and Awards Ceremony
The United Nations hosted the Sixth Public Service Awards Ceremony and commemorated Public Service Day in New York on 23 June 2008 in Conference Room 2. The UN Public Service Awards (UNPSA) are handed out every year on 23 June, which has been…
| Reports | Public Institutions
The Contribution of the United Nations to the Improvement of Public Administration: A 60-Year History
The United Nations Programme on Public Administration, Finance and Development celebrated its sixtieth anniversary in 2008. The United Nations Department of Economic and Social Affairs (DESA) commemorated the anniversary by, among other things,…
| Compendia
Compendium of Basic United Nations Terminology in Governance and Public Administration
At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| Reports | Participation and Accountability | Public Institutions
World e-Parliament Report 2008
The World e-Parliament Report 2008 constitutes the first assessment from a global perspective of how information and communication technologies (ICT) are being employed by parliaments across the spectrum of activities for which they are responsible…
| Compendia | Digital Government
Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning
This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Reports | Local Governance | Participation and Accountability
Participatory Planning Participatory Planning and Budgeting Budgeting at the Sub-national Level
This publication serves as a reference and guide for local governments, non-governmental organizations, civil society and institutions, and will contribute to advancing the discussions in government-community engagements in fiscal processes. UNDESA…