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| Compendia

Compendium of Basic United Nations Terminology in Governance and Public Administration

At its sixth session, the Committee of Experts on Public Administration expressed appreciation to the Chair and the members of the working group on basic United Nations terminology in governance and public administration for its preliminary report…
| UN E-Government Surveys | Digital Government

From E-Government to Connected Governance

From E-Government to Connected Governance The UN E-Government Survey 2008: From E-Government to Connected Governance assesses the E-Government Development of the 192 Member States of the UN according to a quantitative composite index of e-readiness…
| Expert Group Meeting Reports | Participation and Accountability

Participatory Governance and the Millennium Development Goals (MDGs)

The Participatory Governance and the Millennium Development Goals (MDGs) publication is an output of the Expert Group Meeting (EGM) organized by UNDESA on Engaged Governance: Citizen Participation in the Implementation of the Developmental Goals…
| Reports | Participation and Accountability | Public Institutions

World e-Parliament Report 2008

The World e-Parliament Report 2008 constitutes the first assessment from a global perspective of how information and communication technologies (ICT) are being employed by parliaments across the spectrum of activities for which they are responsible…
| Capacity Development Reports | Participation and Accountability

Building Trust Through Civic Engagement

This publication is the result of the Workshop on Building Trust through Civic Engagement, held as part of the 7th Global Forum on Reinventing Government: Building Trust in Government, which took place at the United Nations Headquarters in Vienna…
| World Public Sector Reports | Participation and Accountability

World Public Sector Report 2008

People Matter: Civic Engagement in Public Governance The 2008 World Public Sector Report, People Matter: Civic Engagement in Public Governance, highlights the importance of civic engagement in public governance and by profiling several case studies…
| Compendia | Digital Government

Compendium of ICT Applications on Electronic Government, Volume 1: Mobile Applications on Health and Learning

This Compendium of ICT Applications on Electronic Government is a unique collection of current ICT applications being used directly by or in partnership with governments, governmental institutions and the private sector around the world to support…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance from around the World - Success Stories from the Winners of the United Nations Public Service Awards - Fifth Anniversary (2003-2007)

This publication is intended for policy makers, scholars and practitioners who have a keen interest in concrete solutions to governance challenges. Its purpose is to encourage more women and men in the public sector who are working hard to improve…
| Capacity Development Reports | Public Service Innovation

Building Capacities for Public Service in Post-Conflict Countries

This publication on ‘Building Capacities for Public Service in Post-Conflict Countries’ represents a more nuanced contribution to the discourse on post-conflict reconstruction by focusing on some of the most fundamental and earliest elements to be…
| Capacity Development Reports | Public Institutions | Transformational Leadership and New Mindsets

Managing Knowledge to Build Trust in Government

The workshop on Managing Knowledge to Build Trust in Government was organized to exchange knowledge and practices worldwide, to challenge current thinking and bring to light best practices that cut across geographical boundaries, and to develop…
| Capacity Development Reports | Participation and Accountability

Opportunities and Challenges of Civic Engagement in Socio-economic Policies in the Arab Region

High level officials and representatives of 17 Arab countries, a total of 65 participants representing government ministries and diverse institutions, private sector, civil society organizations, non governmental organizations, Academia, local…
| Good Practices and Innovations in Public Governance | Public Service Innovation

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean Region

Innovations in Governance in the Middle East, North Africa, and Western Balkans: Making Governments Work Better in the Mediterranean region leads us through the journey of innovation by analysing the challenges and opportunities that governments in…